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Wells Fargo Systems Operations Assoc Manager - CLBT Platform Support in West Des Moines, Iowa

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

This Systems Operations Associate Manager role will provide technical solutions for the Commercial Lending Business Technology platform and will help innovate processes and capabilities to make the platform more resilient and efficient. This support manager will lead a team of systems operations engineers that will analyze and resolve complex issues in a high visibility distributed JAVA/J2EE and .NET based middleware platform. He/she will actively interact with development resources, technical partner teams, vendors, and business partners to innovate systems, processes, and methodologies.

The candidate must have a strong application (or middleware) support background and proven technology leadership experience. Familiarity with various middleware technologies, database architectures, NAS/SAN, scripting, network systems, and monitoring/performance tuning is also highly desired. The ability to take initiative, problem solve, and lead high visibility fast-paced efforts (while effectively communicating to technical and senior leaders) is a must. The candidate must have strong verbal and written communication skills and have the ability to multi-task and analyze complex issues in critical situations. As a manager, this individual will coach and guide his/her team members through technical and non-technical situations. The ability to work in a positive and collaborative manner, within a large international virtual team, is crucial. A proactive mindset (combined with a willingness to learn new processes and tools) is vital to this role.

Required Qualifications

  • 3+ years of systems support analysis experience

  • 1+ year of consulting experience, solutions analysis experience or a combination of both in a technology environment

  • 1+ year of leadership experience in a technology environment

  • 3+ years of application production support experience

  • 3 + years of experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)

  • 3+ years of web applications experience

  • 1+ year of experience in application performance monitoring and optimization using BlazeMeter, JMeter, Splunk and AppDynamics

  • 1+ year of Autosys experience

  • 1+ years of experience with Cloud technologies

  • 2+ years of experience with application support of Information Data Systems (IDS) InfoLease and/or Pentaho product

Desired Qualifications

  • 3+ years of Tomcat development or implementation experience

  • 3+ years of Apache experience

  • 3+ years of Java experience

  • 2+ years of Weblogic experience

  • 2+ years of WebSphere experience

  • 2+ years of SQL experience

  • 2+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript

  • Knowledge and understanding of network monitoring technologies

Other Desired Qualifications

  • Experience with Commercial Lending Banking Technology organization

  • Leading and resolving high-visibility EACO issues

Street Address

IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA

MN-Minneapolis: 550 South 4th St - Minneapolis, MN

AZ-Chandler: 2700 S Price Rd - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5571003-2

Updated: 2021-07-28 23:55:07.210 UTC

Location: West Des Moines,IA