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Hy-Vee Food Stores Support Services Internship - Part Time in West Des Moines, Iowa

Support Services Intern

We’re looking for geniuses. Dreamers. Inventors. Innovators. People with the will to get stuff done. Doers who’ll rip an idea out of thin air. Make it a reality. Own it. And amaze their peers. Sound like you? Welcome home.

We have openings in the Information Technology Department for a Support Services Specialist to be based out of the Technology & Innovation Center in Grimes, IA. The Support Services team is responsible for supporting software/hardware/network technologies in Hy-Vee’s Retail and Corporate Office facilities including: All Retail Stores, Clinics, C-Stores, as well as Corporate, Hy-Vee Construction and Midwest Heritage Bank offices. Some of the major solutions include: POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations.

This Support Services Intern will be on our internal Support Services group and assist in supporting retail stores and leverage various third-party applications and platforms. The emphasis on this opening will focus on our various Support team – Applications, Hardware & Network first tier troubleshooting. The ideal candidate will excel at obtaining results in a fast paced environment, have excellent problem solving skills, and can connect technology to real-world business challenges.

  • Provides high-level customer support of computers, printers, peripheral devices

  • Maintains, analyzes and repairs associated hardware/software/network systems and devices.

  • Primarily weekday shifts to fill (potentially weekend opportunities)

  • Identifies common problems and suggests solutions.

6months or more in this field is recommended

If you are interested and meet the qualifications, please apply online at https://www.hy-vee.com/careers. Please submit your resume and cover letter to itcareers@hy-vee.com.

About Hy-Vee, Inc.

Hy-Vee, Inc. is an employee-owned grocery store chain with more than 240 retail stores and over 80,000 employees. With sales of more than $9 billion, Hy-Vee ranks among the top 25 supermarket chains and the top 50 private companies in the United States. Its slogan, “A Helpful Smile in Every Aisle,” expresses the foundation of the company’s operating philosophy.

Email: itcareers@hy-vee.com | Web: https://innovate.hy-vee.com

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