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Robert Half International Desktop Support Analyst in WEST DES MOINES, Iowa

Description

Robert Half Technology is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a part-time, 20 hour/week position based in the West Des Moines, Iowa, area.

Your responsibilities in this role

  • Solve computer problems, and implement appropriate action/solutions

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Administer computer desktop support in accordance with established policies and procedures

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Arrange hardware repairs with the appropriate vendors

  • Interface regularly and effectively with ticket submitters

Requirements

  • 2+ years of desktop support or other related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Desktop Hardware experience desired

Send a resume to Tim Stormoen through my LinkedIn account https://www.linkedin.com/in/tim-stormoen

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: DOE

Location: WEST DES MOINES, IA

Date Posted: September 29, 2020

Employment Type: Full-time

Job Reference: 01500-0011573752

Staffing Area: Technology u0026 IT

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