Robert Half International Desktop Support Analyst in WEST DES MOINES, Iowa
Robert Half Technology is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a part-time, 20 hour/week position based in the West Des Moines, Iowa, area.
Your responsibilities in this role
Solve computer problems, and implement appropriate action/solutions
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Administer computer desktop support in accordance with established policies and procedures
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Arrange hardware repairs with the appropriate vendors
Interface regularly and effectively with ticket submitters
2+ years of desktop support or other related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Desktop Hardware experience desired
Send a resume to Tim Stormoen through my LinkedIn account https://www.linkedin.com/in/tim-stormoen
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: WEST DES MOINES, IA
Date Posted: September 29, 2020
Employment Type: Full-time
Job Reference: 01500-0011573752
Staffing Area: Technology u0026 IT
Robert Half International
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