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Eldorado Resorts, Inc. Slot Tech in Waterloo, Iowa

Good times await in Iowa at Isle Casino Hotel® Waterloo with over 900 of the hottest slots, 30 table games, 194 spacious guest rooms and a resort style pool and hot tub. Our guests can indulge in a sizzling steak at Otis & Henry’s, experience farm-to-table cuisine at Farmer’s Pick Buffet and satisfy a sweet tooth with a treat from Simply Yummy Baking Company. Plus, an all-new Eldorado Resorts, Inc. restaurant recently opened– The Brew Brothers offering a creative menu, custom microbrews and live entertainment! Our 450 Team Members are dedicated to providing our guests with an exceptional gaming and entertainment experience. For more information, visit www.islewaterloo.com and follow us on Facebook, Instagram and Twitter.

JOB SUMMARY

Responsible for repairs, maintenance and monitoring the operation of assigned electronic gaming devices. Also is responsible for fills payout reserve containers and moving slot related equipment.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensures slot-playing guests are kept in play by providing friendly and timely service.

  • Troubleshoots, repairs, and maintains slot-related equipment on the casino floor and in the slot shop.

  • Participates in the installation, movement, and removal of slot-related equipment.

  • Able to deal with high-volume customer interactions.

  • Handles routine customer complaints and incidents.

  • Keeps work area in a clean and orderly manner.

  • Ensures the safety and security of all customers and team members.

  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • High School Diploma or GED equivalent preferred.

  • Previous slot tech experience or work/education in a related field preferred.

  • Ability to perform assigned duties under frequent time pressures and multi-tasking.

  • Must be able to obtain and maintain a valid state gaming license.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.

  • Work environment may include smoke and variable temperature, lighting and noise levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Slot Tech

Department: Slots/VLT Repair

Shift: Variable

Shift Hours: Any Shift; Days off Varies

External Company URL: https://www.caesars.com/corporate/careers

Street: 777 Isle of Capri Blvd

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