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Eldorado Resorts, Inc. Slot Attendant in Waterloo, Iowa

Good times await in Iowa at Isle Casino Hotel® Waterloo with over 900 of the hottest slots, 30 table games, 194 spacious guest rooms and a resort style pool and hot tub. Our guests can indulge in a sizzling steak at Otis & Henry’s, experience farm-to-table cuisine at Farmer’s Pick Buffet and satisfy a sweet tooth with a treat from Simply Yummy Baking Company. Plus, an all-new Eldorado Resorts, Inc. restaurant recently opened– The Brew Brothers offering a creative menu, custom microbrews and live entertainment! Our 450 Team Members are dedicated to providing our guests with an exceptional gaming and entertainment experience. For more information, visit www.islewaterloo.com and follow us on Facebook, Instagram and Twitter.

JOB SUMMARY

Monitors performance of slot machines and conditions of casino slot areas, ensuring all slot machines are operable and identified for repair as necessary. Create a memorable experience by providing excellent guest

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Verifies jackpots, makes hopper fills, and fills out paperwork.

  • Performs minor repair to slot machines.

  • Handles customer relations and minor customer disputes.

  • Maintains a pleasant, friendly and welcoming attitude at all times.

  • Knowledge of all special events and promotional activities available to guest.

  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • A high school diploma or GED equivalent preferred.

  • Previous customer service experience preferred.

  • Excellent verbal and written communication skills.

  • Ability to perform multiple duties under frequent time pressures.

  • Must be able to obtain and maintain a valid state gaming license.

PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.

  • Work environment may include smoke and variable temperature, lighting and noise levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Caesars Entertainment joins two successful gaming leaders, Caesars Entertainment and Eldorado Resorts, who have come together to create the largest and most diversified collection of destinations across the U.S.

Boasting many of the world’s most prestigious gaming brands, we are the global leader in gaming and hospitality. While each of our over 55 world-class resorts offer its own unique amenities, all share a common goal of providing unparalleled family-style service and exhilarating experiences.

Your Empire awaits.

External Job Title (visible on Career Portal): Slot Attendant

Department: Slots/VLT

Shift: Swing, Variable

External Company URL: https://www.caesars.com/corporate/careers

Street: 777 Isle of Capri Blvd

Post End Date: 5/31/2021

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