Ferguson Enterprises, Inc. Quality Manager - Distribution Center in Waterloo, Iowa
If a career with an organization that rewards performance and provides a stable and supportive environment for its associates sounds good, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today. With 10 strategically-located regional distribution / fulfillment centers throughout the US and serving customers in all 50 states, the Caribbean, Puerto Rico, and Mexico. We pride ourselves on delivering world-class customer service.
Ferguson is currently looking for a Quality Manager in our Distribution Center. A successful DC Quality Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation and able to develop and drive a high-level strategy, as well as take a hands-on approach to implementing that strategy.
Leads daily activities of a centralized distribution center including, but not limited to: reviewing, receiving, packaging, quality assurance and shipping of material/inventory from a supplier or to a customer in a timely manner.
Supports management in physical movement of inventory and supplies in, out and within of the central warehouse operation.
This position will establish work practices and monitoring methods of a “Perfect Order Index” with in the distribution center’s operation.
Monitor inventory levels to aid in management of expenses, minimizing loss, and maximizing revenue
Conducts audits and reviews/analyzes data and documentation requiring a wide degree of creativity and latitude
Working with business and development teams to understand product vision and requirements
Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy
The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performs
Bachelor's Degree and 5 years’ experience in a Quality leadership role
Strong knowledge of QA methodology and tools
Ability to understand technical specifications and analyze log files
Experience building successful automation systems and solutions
In depth quality assurance, inventory management and distribution center experience
Strong project management skills
Ability to motivate team to achieve business objectives
Ability to lead, drive change, and influence others
Excellent interpersonal and customer relationship skills to address quality issues
Ability to manage multiple and conflicting priorities
Solid understanding of Quality improvement principles, RCCA and Six Sigma
Strong people management skills, with a proven ability to hire and grow talented programmatic and user-level personnel
Experience working closely with development and business teams to communicate problem impacts and to understand business requirements.
Strong organizational skills, tracking multiple test executions simultaneously and are able to synthesize the results
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.