Lithia Auto Stores Service Technician in Urbandale, Iowa
Mercedes-Benz Des Moines
Service Technician-Entry Level
Service Technician – Automotive Technician
Lithia Auto Stores embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. Come and “Take the Journey” with one of the largest and most successful retail automotive teams in the nation.
The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes his skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose cause of malfunction
Complete all work according to the applicable safety requirements
Road-test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clocking procedures.
Document work performed on repair order and document test procedures/results.
Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
Return special tools to proper place.
Use shop supplies and materials in a practical and economical manner.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Prior automotive repair experience preferred
ASE and manufacturer certification, desired
A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Strong organizational skills and detail oriented
Strong communication skills
Be at least 18 years of age
Possess an acceptable driving record and a valid driver’s license in your state of residence
We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.
Service Technician - Automotive Technician
Store NameDes Moines Mercedes