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DICE INC Order Processing Specialist in Urbandale, Iowa

AsiOrder Processing Specialistiyou'll accurately provision orders and process requested changes within Client Connect and DHI's branded websites, while maintaining the integrity of data in all systems.In this role, you'll be responsible for:Serving as contract provisioning specialist for Dice and ClearanceJobs ensuring every order is entered as soldCompleting and validating account change requests as submitted, while confirming data is correctCanceling, suspending, and reactivating accounts per requests from CollectionsWorking closely with Compliance in review of suspicious and conflicting dataReviewing cancelled accounts; adjusting Client Connect and DHI's branded websites as necessary to reflect current state of accountCollaborating with Audit and Legal teams to provide solutions for Sales concerning potential issues with contracts.Educating internal clients on product best practices for optimal understanding and ease of useNavigating through multiple computer applications with speed and accuracy.Partnering with internal teams to meet and exceed customer expectations.For this role, we're requiring:Knowledge, Skills, AbilitiesExcellent problem-solving skills and high attention to detailExcellent communication skills (written and oral, including spelling, grammar, and punctuation)Effective in managing multiple computer applications simultaneouslyProven ability to think creatively and work independentlyAbility to accept and implement coaching and feedback to achieve individual and team performance goalsStrong organizational and time management skillsPositive attitude with the ability to adapt to constant changeEducation, ExperienceHigh school diploma, GED or equivalent experienceSix months of data-entry experience or related work experienceExperience with MS Office Suite, CRM systems, and Internet navigation

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