Indian Hills Community College Proctor, Testing Center in Ottumwa, Iowa
This position will assist with all aspects of the Testing Center including proctoring tests and when needed proctoring tests at other IHCC locations. General reception duties, scheduling and proctoring tests; evaluation of test data; and generating state, federal and departmental reports.
Minimum Job Requirements:
Post-secondary training required; associate’s degree preferred.
Experience in testing, teaching, training, or counseling preferred.
Strong customer service skills and experience working with students and the public.
Must effectively use interpersonal and communication skills including tact and diplomacy.
Must obtain test proctoring certifications as necessary.
Must have a working knowledge of Microsoft Office, have strong computer skills that include troubleshooting software and hardware issues.
Must be able to work a flexible schedule that include Tuesday evening and Saturday morning assignments.
Must be able to move quickly and quietly around assigned section and testing center with ease and be able to stay alert during long periods of silence.
Answer phone calls, and communicate with students, faculty and staff effectively regarding exam scheduling
Proctor testing in Testing Center and travel for testing when needed.
Administer examinations for national testing companies to include exams via computer and/or paper pencil.
Conduct exams in accordance with policies and procedures of the testing service manuals and any supplemental manuals.
Monitor testing sessions as per the testing procedures manual.
Verify candidate’s identification and seat them appropriately.
Check for breaches of test security and notify supervisor in difficult situations.
Communicate effectively with customers; assist customers with scheduling of exams; process source documents for testing; process and deliver test reports.
Pass annual proctoring examinations for testing companies.
Ability to multitask in a fast paced environment.
Assist with clerical duties as needed.
Maintain regular and consistent attendance at work when scheduled.
Perform other duties as assigned.
Testing Center Coordinator
Office II – Non-Exempt – Special Funding – at-will employment on a letter of employment
4 Term, part time
Varied hours during these days and times: Mondays, Wednesdays, and Thursdays 7:15 a.m.-4:45 p.m.; Tuesdays 7:15 a.m.-9:00 p.m.; Saturdays 8:00 a.m.-12:00 p.m. Travel testing every Thursday 9:30 a.m. to 2 p.m. depending on need.
$14.95 - 15.85