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Centro Incorporated Quality Assurance Leader in North Liberty, Iowa

Quality Assurance Leader

Posted: 7/1/2021

Location: North Liberty, IA

The Quality Assurance Leader plans and implements QA department activities in order to support Centro’s Quality Policy and objectives as well as Business Unit goals. Leads, manages and mentors the QA department in order to support production, engineering and the customer. Uses quality tools within the context of the Centro’s Quality System to drive improvement in product, processes and systems. Implements and promotes Centro’s Quality System and takes action as needed to address nonconformance. Knowledge, Skills & Abilities Required

  • Requires a degree in Engineering/ Manufacturing/ Applied Technology, with a minimum of five years of manufacturing experience and extensive knowledge of quality tools.

  • Ability to plan, determine, formulate, establish and manage complete quality assurance systems. Must maintain Centro and customer quality standards, have a pleasant disposition and use tact in dealing with Associates and customers. Must be able to supervise, communicate, use computer related quality programs and have good writing skills. Must be able to apply the scientific method to problem solving and be able to reason, analyze and trouble shoot problems and make timely recommendations for solutions. Must have the ability to do mathematical problems and to use statistical techniques for evaluating data.

  • American Society for Quality (ASQ) certification for Quality Manager or Quality Engineer is preferred.

    Specific Position Responsibilities

  • Develop, formulate and direct the quality programs for the organization to include advanced inspection methods, devices and auditing practices.

  • Develop and recommend auditing and sampling techniques, quality control policies, procedures and standards that will ensure production of finished products that meet customer needs and stated requirements.

  • Takes an active role in Centro's corrective and preventive action processes.

  • Make regular visits to customers to maintain goodwill, provide technical support, confer on specific quality problems, programs and customer requirements.

  • Lead and manage QA Associates on a team ensuring Associates are executing their responsibilities as described in the Quality System by assessing work and establishing goals and action plans. Will assign and support work, conduct semi-annual review and planning sessions, and recommend wage increases. Must have ability and desire to identify the developmental needs of others and coach, mentor, and assist others to improve their knowledge or skills.

Centro offers a generous benefit package-

  • Health

  • Dental

  • Vision

  • Vacation

  • Flexible Spending Account

  • Health Savings Account

  • AD&D, Disability, Critical illness and Accident Insurance

  • 401 (k)

  • Paid Life Insurance

  • 9 paid holidays

  • Educational Assistance Program

    A pre-employment physical and drug screen are required. Centro is an Equal Opportunity Employer

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