HNI OIM Developer in Muscatine, Iowa
The OIM Developer provides technical and analytical support for production applications and projects. Support includes analyzing, configuring, resolving software & hardware problems, installation, and testing of computer systems & peripherals within company procedures and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users, project teams, and cross-functional IT teams. The position’s responsibilities require independent analysis, communication, and problem solving. Work is performed with little supervision and requires initiative, organization, and judgement. May interact with network services, software systems engineering, security operations, application DBA, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates customer problems to resolve operating difficulties. Recommends systems modifications to reduce customer problems and enhance system capabilities.
Investigate and resolve application functionality related issues and provide support and troubleshooting to end-users. Serve as a liaison and facilitator between all business units and third party business partners to assist in addressing and resolving IT related application issues.
Research, plan, install, configure, troubleshoot, maintain and upgrade related software applications.
Work as a team member with other technical staff to ensure connectivity and compatibility between systems. Identify modifications needed in existing applications to meet changing user requirements or compliance to new hardware/software technology.
Analyze and evaluate opportunities that can improve efficiency of business processes.
Develop and maintain system documentation related to operations, custom configurations, known issues or user training.
Participates in weekly on-call rotation for after-hours support.
Maintains confidentiality regarding member, company, and customer information.
Work with users to understand and document business objectives to satisfy integration design requirements.
Work with business partners involved with the development of Oracle’s e-Business Suite to understand requirements supported by SOA Suite
Implement SOA composites, custom workflows and approval policies in the OIM Configuration
Plans, conducts and supervises complex information systems assignments. May participate in strategic projects and/or multiple projects simultaneously.
Designs and applies new methods and procedures.
Schedules work to meet completion dates and technical specifications.
Perform various tasks associated with application programming.
Prepares proposals and time estimates for future work.
Evaluates progress and results and recommends improvement changes in procedures.
Assigns and reviews work and coordinates the activities of other members assigned to projects.
Performs other related duties as assigned.
Must possess and apply a broad knowledge of principles, practices, and procedures of programming operations. Works with minimum supervision, ability to assist junior members, and has a high latitude for decision making.
Troubleshoot issues related to integrations to OIM/SOA from various systems.
To perform the job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: Four year degree in IT or Engineering related field or equivalent combination of education and experience.
Experience: 3+ years continuous experience using the following OIM/SOA Developer Resources:
Oracle Identity Manager (OIM)
Oracle Access Manager (OAM)
OIM Design Console
SOA Connection Factory -adapters/protocols
SOA Code - Mediator/BPEL composites, JDeveloper, WSDL, OSB, BAM
Oracle database 12c SQL
Security (SSL, Token, Firewall)
Additional experiences in the following areas preferred:
BPM Worklist Application
Performs a multiplicity of tasks with frequent deadlines without loss of concentration or efficiency.
Ability to analyze and define problems, collect data, establish facts and draw valid conclusions.
Advanced organizational and prioritization skills
Advanced troubleshooting and configuration skills
Advanced technical knowledge of PC hardware and software products and support
Advanced troubleshooting technical issues via phone and in-person
Demonstrated ability to perform customer support
Excellent communication skills both written and verbal
Excellent customer service skills
Ability to work with minimal supervision
May be required to hold a valid driver’s license
May be required to lift up to 50 pounds
Ability to translate technical terms into non-technical language and maintain understanding of computer terms
Ability to work well with other people in a team oriented environment
Demonstrated understanding of service level agreements
Posted at: Monday, September 10, 2018
Job Req#: 0418035
Category: Information Technology
EEO Category: Professionals
Company: HNI Corporation
Location: HNI Technical Center, Muscatine, IA