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Robert Half International Desktop Support Analyst in MARSHALLTOWN, Iowa

Description

Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half Technology. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. Located in the Marshalltown, Iowa, area, this Desktop Support Analyst role is long-term temporary in nature.

What you get to do every day

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Match hardware repairs with the appropriate vendors

  • Interact regularly and effectively with ticket submitters

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Provide computer desktop support in accordance with established policies and procedures

Requirements

  • Desktop Hardware experience desired

  • Adeptness in Desktop Imaging

  • Foundational knowledge in Provide Technical Support

  • Experience with Desktop Support

  • Desktop Operating System experience preferred

  • Proficiency in Technical Support

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: MARSHALLTOWN, IA

Date Posted: September 1, 2020

Employment Type: Temporary

Job Reference: 01500-0011546983

Staffing Area: Technology u0026 IT

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