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Robert Half International Desktop Support Analyst in MARSHALLTOWN, Iowa

Description

Do you have the ability to communicate complex technical information to non-technical users in an understandable and concise format? You may be a good fit for Robert Half Technology's Desktop Support Technician role. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is a long-term temporary opportunity based in the Marshalltown, Iowa, area.

Key responsibilities

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Interface regularly and effectively with ticket submitters

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Administer computer desktop support in accordance with established policies and procedures

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Organize hardware repairs with the appropriate vendors

Requirements

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Desktop support or related experience

  • Basic Network Troubleshooting experience

  • Troubleshoot experience desired

  • Basic Troubleshooting experience preferred

  • Network Troubleshooting experience

  • Adeptness in Provide Technical Support

  • Hardware Troubleshooting experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: MARSHALLTOWN, IA

Date Posted: September 1, 2020

Employment Type: Temporary

Job Reference: 01500-0011546979

Staffing Area: Technology u0026 IT

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