Robert Half International Desktop Support Analyst in MARSHALLTOWN, Iowa
Do you have the ability to communicate complex technical information to non-technical users in an understandable and concise format? You may be a good fit for Robert Half Technology's Desktop Support Technician role. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is a long-term temporary opportunity based in the Marshalltown, Iowa, area.
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Interface regularly and effectively with ticket submitters
Settle computer problems, and offer suggestions on appropriate action/solutions
Administer computer desktop support in accordance with established policies and procedures
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Organize hardware repairs with the appropriate vendors
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Desktop support or related experience
Basic Network Troubleshooting experience
Troubleshoot experience desired
Basic Troubleshooting experience preferred
Network Troubleshooting experience
Adeptness in Provide Technical Support
Hardware Troubleshooting experience
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: MARSHALLTOWN, IA
Date Posted: September 1, 2020
Employment Type: Temporary
Job Reference: 01500-0011546979
Staffing Area: Technology u0026 IT
Robert Half International
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