ACT, Inc. Senior Salesforce Engineer in Iowa City, Iowa

Overview

ACT is a nonprofit organization helping people achieve educational and workplace success. Our programs are designed to boost lifelong learning in schools and workplaces around the world. Whether it's guiding students along their learning paths, enabling companies to develop their workforce, fostering parent, teacher, and counselor understanding of student progress, guiding job seekers toward career success, or informing policymakers about education and workforce issues. ACT is passionate about making a difference in all we do.

Learn more about working at ACT at

Responsibilities

This position could be based remotely with travel as needed to our Iowa City office.

The Senior Salesforce Software Engineer will help develop ACT’s next generation of Customer Care and Client Relationship portals. This engineer will join a team using Salesforce to meet customer requirements through a combination of out of the box and custom functionality. These capabilities will enable ACT’s Client Relationship team to deliver world class support to ACT’s customers.

Typical work-related activities include:

  • Work as part of the Customer Care Agile team and participate in all agile activities (standups, planning, retros, etc.)

  • Lead the development of solutions using Salesforce fundamental concepts (application, data and security) and CRM domain knowledge (Sales Cloud, Service Cloud and Marketing Cloud)

  • Act as a resource to others related to Salesforce Applications configuration/development

  • Plan, research, and coordinate work including assisting with testing, releases, and maintenance

  • Analyze requirements, UX Designs, Solutions and work with Business/Designers/Architects

  • Work across the organization with multi-disciplinary teams to develop Enterprise level solutions

Qualifications

Education:

  • Bachelor’s degree in a related area required, preferably in Computer Science, Mathematics, Statistics or Information Systems

  • Or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

  • Certified Salesforce Developer (DEV401) is a plus

Experience:

  • A minimum of 5 years of progressive IT experience that includes professional experience in Salesforce Applications configuration/development

  • Experience in configuring all aspects of Salesforce to meet business requirements

  • Experience in custom development of Salesforce applications using Visual Force, Apex, Lightning, Triggers

  • Experience in coming up with acceptable Salesforce solutions to meet business requirements with preference for standard out of the box functionality

  • Experience in developing Client/Server side Web Services using RESTful/Soap patterns in Salesforce

  • Experience in one additional technical domain in addition to Salesforce (Java, UI development, Web Services development, etc.,)

  • Experience working in an Agile development environment

  • Knowledge, Skills and Abilities:

  • Very strong communication and collaboration skills

  • Ability to analyze requirements, UX Designs, Solutions and work with Business/Designers/Architects

  • Strong knowledge of Client/Server side Web Services using RESTful/Soap patterns in Salesforce

  • Strong knowledge of Salesforce, especially Visual Force, Apex, Lightning, Triggers

  • Strong conceptual understanding and experience with server side web development design languages, scripting tools and protocols such as HTML 5, XML, JavaScript, HTTP, CSS 3, XSLT, AJAX, JQuery

  • Results-oriented and able to work across the organization

  • Should be comfortable working in a rapidly transforming organization

Job ID2018-1140

of Openings1

CategoryInformation Technology (Development)

TravelNo Travel Required

ACT is an Equal Opportunity Employer/Minorities/Females/Protected Veterans/Disabled.