LEAD IT SUPPORT CONSULTANTRequisition # 72971Position BasicsAdvertising Ends on:Wednesday, June 27th, 2018Advertising Started on:Wednesday, June 13th, 2018Organization:University HospitalDepartment:Health Care Information SystemsSalarySalary:$65,000.00 - $95,412.00Pay Grade:5BJob DetailsPercent Time:100%Type of PositionRegular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.Duties:Provide project management support, consultation, guidance and training to clinical and end users of telemedicine and identify business and technical solutions to enhance the digital experience of patients, families and care teams. Support strategic planning, daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Core job duties include:Lead telemedicine project initiatives and act as the liaison between stakeholders.Collaborates with project stakeholders and end-users to define and lay out the overall project work plan for the development and implementation of required technologiesContinually communicates with key contacts from within the hospital and external vendors, while maintaining awareness of the project scope and objectives, and the overall project requirements and timeline.Develop project plans and strategies to roll out enhancements and/ or new capabilities and measures of success.Organizes projects that span disciplines, technologies, geographic areas and business cultures.Manage project plan, budget, operations of telemedicine technology, and telemedicine installations via oversight for any grants and philanthropic gifts.Partners and collaborates with all functional teams, including IT, Compliance, Legal, Operations, Marketing, and 3rd parties to plan the delivery of new products and user experiences.Works with the various stakeholders and systems to develop and implement standardsProvide ongoing operational support for telemedicine service lines, including metric reporting.Primary point of escalation for all teams and works with stakeholders to proactively address key risks, and resolve issues in an expedient, professional and diplomatic manner.Troubleshoots and provides technical support on the hardware and software applications and integrations.Prepares and updates various types of telemedicine system documentation to ensure knowledge transfer.Recommends procedures to improve efficienciesEnsures regulatory complianceTravel to customer sites to support application implementation, upgrade, and or optimization.Salary and Benefits:Work to be performed onsite at the UI Health Care Support Services Building, 3281 Ridgeway Drive, Coralville, IA 52241.Salary range is $65,000 to $95,412 for Lead IT Support Consultant (PIC4)Permanent salaried positions with a generous fringe benefit package including 24 days paid vacation; sick leave; health, dental, life and disability insurance options; and employer contributions into retirement plans.Probationary period, if applicable, to be communicated at time of offer.Education Required:Education Required:Bachelor's degree or equivalent combination of education and experience in business management, health administration, information technology or a related field.Experience Required:Experience Required:Experience (typically 3-5 years) managing business and operational rollouts of digital or technology focused initiativesOther Requirements:Project manager or project leadership experience as demonstrated by the ability to simultaneously lead multiple small to large-scale projects and initiatives within complex internal and external environments.Working experience with an Epic-specific healthcare enterprise application or similar EHR system used to support teleconferencing business and workflow concernsA valid driver's license and ability to meet UI Fleet Safety requirements.Abili