General Dynamics Information Technology NESD AWS Cloud Systems Administrator in Fort Dodge, Iowa
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Secret
Public Trust/Other Required: None
Job Family: Systems Administration
Join General Dynamics Information Technology (GDIT) and be a part of the team of men and women that solve some of the world's most complex technical challenges. The Naval Enterprise Service Desk (NESD) team is searching for an AWS Cloud Systems Administrator to join their program. This position is supportable virtually.
You will be responsible for maintaining computer infrastructures with emphasis on networking. The NESD Network enables the integration of tools required to deliver Service Desk operations within GDIT facilities. These tools include cloud-based Cisco ACD, BMC Helix ITSM, and IPSoft Amelia Artificial Intelligence. Users and developers will access the technology using Government-assigned CAC, and the Network Engineer will be required to integrate this login capability to the NESD Prototype solution.
Responsibilities may include cloud-based computing, on-site servers, software-network interactions as well as network integrity/resilience are the key areas of focus. You will be a technology professional who has the necessary skills to support and oversee cloud-based voice and data technology. You will understand and support the planning, design, and on-going maintenance of all networking equipment and associated configurations.
Develop, integrate, configure, and maintain hardware and software as required to transition the Prototype capability to production.
Support the Network functions required to integrate GDIT’s technology (ACD, ITSM, and AI) with Government systems to include authentication
Maintain accurate and efficient Network configurations as well as support Cyber with Firewall configurations.
Support the ongoing development of SOPs and Knowledgebase article development for Tier 1 and AI.
8+ years of experience in Network Operations; Managing/working with network devices
Solid understanding of networking to include routers, switches, circuits and architecture
Demonstrable understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting
Experience or exposure to a hosting providers, online services, or internet service provider environment is preferred. This time must include troubleshooting routing, switching, and load balancing in a complex networking environment
Understanding of data and voice traffic
Thorough experience performing packet capture analysis or running Wireshark is highly desirable
Familiar with AWS cloud network foundations and application networking
CCNA Voice certification
CompTIA Security+ CompTIA Network+ CompTIA AWe are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
General Dynamics Information Technology
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