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Job Information

Nordstrom Senior Operations Manager 1, Saturday-Monday - Dubuque, IA in Dubuque, Iowa

Job Description

Love to lead and drive for results? As the Operations Manager, you will make things happen through supporting multiple positions and production departments within the facility. You will drive lean/continuous improvement efforts across all production areas by inspiring a team of Department Managers and Assistant Managers.

A day in the life…

  • Manage employee performance through clear communication, establishment of clear expectations/results target and supporting employee self-development

  • Manage the fiscal responsibility and metrics of each department – something about financial responsibility

  • Consistent achievement of productivity and budget goals, relying on a mixture of analysis, wisdom, experience and judgment when making decisions

  • Partner with department managers on staffing and scheduling needs of their department—including daily scheduling, near and long term talent calibration and development plans, and long term staffing/leadership planning

  • Establish department objectives for each manager, cascading Supply Chain objectives throughout the employee pyramid to ensure alignment between company, area and personal goals

  • Ensure consistent communication between department managers and their staff—by demonstrating and coaching to a variety of communication styles and settings, attentively listening to managers and employees, providing timely and helpful information and encouraging the expression of diverse opinions

You own this if you have…

  • 6+ years of leadership experience, preferably within a distribution/fulfillment environment

  • A proven track record implementing and managing 24/7 operations with 200+ employees, including change management and top tier performance

  • Prior experience in implementing and leading/sponsoring Lean initiatives as part of continuous improvements

  • The ability to manage competing priorities, gather required data and present recommendations/business cases for action

  • Past success in developing and promoting talent

  • Strong WM knowledge, Sterling, and Microsoft Office applications

  • Ability to be mobile

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Nordstrom Careers Privacy Policy:

© 2021 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!