Co-op services Credit Union Systems Engineer III in Des Moines, Iowa

The Opportunity

CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks. As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.

We are seeking a talentedSystems Engineer II to perform advanced project work for new and existing custom and client server based applications that are secure, scalable, and robust.

What You Can Look Forward to

  • Develop and maintain new and existing technology systems.

  • Develop appropriate requirements, scope, and estimates.

  • Build strong internal and external partnerships.

  • Actively supports CO-OPs strategic future, culture and leadership practices.

  • Proactively pursues development opportunities and show expected progress on learning plan.

  • With proficiency, create and maintain basic to moderately complex systems for the benefit of internal and external customers.

  • Assist in the development of technical application design documents.

  • With proficiency, provide initial unit testing of all system changes with the goal of providing a stable production environment.

  • Builds and maintains systems in such a way that exceeds regulatory requirements. Security is a critical design requirement and data, systems, and applications must be protected at all points of the development lifecycle.

  • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.

  • Assist project team members in developing scope documents.

  • Assist project team members in the development of project estimates.

  • Develop working relationships with internal business partners and project team members.

  • Develop knowledge of internal and external partner business.

  • Build trust with our partners in our knowledge and delivery of technology.

  • Communicate effectively to other project team members and internal business partners as required.

  • Thorough knowledge of Modern OS architecture concepts and communications protocols.

  • Advanced analytical, design and problem-solving skills at multi-product/multi-environment level to troubleshoot system defects and mitigate the issues they cause.

  • Strong skills in research and analysis, project planning and implementation. Understanding and awareness of business issues as they impact overall project plans.

  • Excellent verbal and written communications skills, with an ability to express and document complex technical concepts in business terms. Person must be able to communicate effectively verbally and in writing with technical staff, non-technical staff, end-users for requirements gathering, testing, training, and outcome validation. Good English-language skills, both verbal and written.

  • Expert team-oriented interpersonal and communication skills and ability to work effectively in a cross-functional project team environment.

  • Solid understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • BS in Computer Science / Computer Information Systems or equivalent degree, or equivalent experience can be substituted for degree.

  • 7-8+ years’ experience with Microsoft Windows Server, Microsoft Exchange, Microsoft Office 365 and Internet applications.

  • 7-8+ years’ experience with routers, switches and other network related equipment.

  • 7-8+ years previous systems management experience required.

  • MCP/MCSA, CCNA, Security+, and VCP certifications or equivalent experience required.

Why Join CO-OP?

Get ready to be part of the exciting, ever-evolving and growing credit union movement! As a CO-OP employee, you’ll have a chance to directly impact the access of financial opportunities to individuals and communities – and you’ll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

  • 401K with generous company match.

  • Tuition reimbursement.

Req No.2018-2908