Job Title: PC/LAN Support - Des Moines, IA - Des Moines, IAJob Description:This position has the responsibility of imaging computing devices based on predefined records provided in each order that comes into the Des Moines Configuration Center. This position also includes computer refurbishment: the ability to diagnose, repair, and clean used computing devices that come into the Configuration Center. Please send me your resume if interested.Thank you for your time and interest!Title: PC/LAN ProfessionalLocation: Des Moines, IADuration: 12 to 24 months based upon fundingPRIMARY DUTIES:Escalates to senior staff and management when solution is unclear; reports problems with procedures.Monitors related chat sessions for updates and notifications of incoming requests throughout the day; prioritizes these requests appropriately.May image Virtual Machines and pass critical information to project team to enable data and user information transfers.Escalates issues to other departments and management when solution is unclear. Documents procedures and updates to policies and procedures.Additional details (preferred skills):Good verbal, written, and interpersonal communication skillsStrong Attention to DetailDemonstrated ability to diagnose and repair various models of desktop, laptop, and tablet computers primarily from Dell and HP. Other manufacturers are a plus.Demonstrated ability to multi task with a strong sense of urgency and with strong organizational skills.Demonstrated ability to analyze and process procedural issues, problem solve, and escalate issues.Experience with COSMIC and WFDC imagingDemonstrated ability to handle a fast-paced environment dealing with multiple projects and shifting priorities.Experience with asset management.Demonstrated ability to provide daily, weekly, and monthly status reports.Familiarity with tablet devices.Ability to lift up to 45 pounds frequently.Familiarity with warehouse practices.Ability to unbox and rebox computer equipment. Job ID: 327920 Dept ID: 10600 Location: Des Moines, IAUnited States of America Industry: Online / Full App Job Type: Temp Position Folder Group ID 258Posted Date:6/8/2018Domain:arnaContact: todd talbertAdvantage Resourcing Americas, Inc. is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories. Advantage Resourcing is a VEVRAA Federal Contractor.