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Sherman Associates, Inc. Maintenance Technician - The Edge in Des Moines, Iowa

Job Descriptions:

Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This position supports 90 units at The Edge at Gray's Landing.

Schedule & Hours:

  • The schedule for this role will be Monday - Friday; 8 AM - 4:30 PM

  • Some evening and weekend on-call rotations are required. Ask about our new on-call incentive program!

As a Maintenance Technician, you will be responsible for performing highly diversified duties to install, troubleshoot, repair and maintain the assigned real estate portfolio. Special attention to safety, predictive and preventative maintenance and processes to support the achievement of the site’s business goals and objectives is critical to overall success.

Core Competencies:

  • Technical Capacity

  • Ethical Conduct

  • Communication Proficiency

  • Results Driven

  • Initiative


Facilities Maintenance

  • Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.

  • Responds to open work orders and resolves resident/tenant requests within 24 hours.

  • Prepare and turn vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.

  • Assists in scheduling and completing preventive maintenance for buildings and building equipment.

  • Completes hands-on work of all building repairs, preventative maintenance and general upkeep of the facility with special attention to more involved operations or projects.

  • Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean and orderly and in good maintenance condition.

  • Works on the last day and first day of each month until responsibilities completed; some overtime may be required. Evening and weekend on-call rotations as required.

  • Diagnoses problems, replaces or repairs parts, tests and makes adjustments.

  • Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.


  • Produces required volume of work by planning, organizing, and prioritizing work duties.

  • Works designated schedule, and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.

  • Maintains a clean and safe work environment and follows all safety and emergency procedures.

  • Attends all required meetings and training sessions, including travel to corporate headquarters as needed.

Customer Focus

  • Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.

  • Must be respectful of resident/tenant privacy, including specific commercial tenant needs.


  • Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.

  • Other tasks & duties as assigned based on business need; evening and weekend on-call rotations required.

  • Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.

  • Regularly coordinates unit inspections in partnership with management.

  • Reviews turnover schedule regularly with management team.

  • Reports resident/tenant lease and policy violations to management.


  • Assists in maintaining sufficient maintenance supply stock.

  • Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.

  • Obtains approvals for expenditures and maintains budgets.


  • Maintains exterior grounds and interior common areas in quality, presentable condition. This will include but is not limited to the following:

  • Picks up trash and keep common areas neat.

  • Sweeps walks and curbs.

  • Waters lawn, trees, shrubs, and flowerbeds.

  • Shovels walks, sand or salt icy areas.

  • Performs year-round grounds maintenance, including snow and ice removal.

Supervisory Responsibility

  • This position has no supervisory responsibilities.

Required Experience:

  • High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.

  • 1-4 years of experience in maintenance or related carpentry/construction. Ideally in residential or commercial real estate.

  • Special boilers license or willingness to obtain one, if applicable.

  • Must provide own hand tools.

  • Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.

  • Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.

  • A passion for the mission, vision, and values of Sherman Associates.

  • Work/Office hours may vary due to the specific needs of the portfolio.


  • While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


  • Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.

  • Successful completion of pre-employment strength test or 'CRT examination' is required.

  • Must successfully meet criminal background screening requirements for position.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.


Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 35 years of development and construction experience, Sherman Associates has developed an impressive portfolio of approximately 8,500 multifamily, townhouse and single-family homes, and 600,000 square feet of commercial and hotel space; including Aloft Minneapolis Hotel, Canopy by Hilton Minneapolis Mill District, Holiday Inn Express & Suites - Downtown Des Moines, Sheraton Duluth Hotel, and franchise Starbucks locations (Minneapolis & Saint Paul).

  • George Sherman (Owner / CEO) has received the Lifetime Achievement Award in Real Estate from the Minneapolis St. Paul Business Journal and the 2016 Presidents Award from the Preservation Alliance of Minnesota. He has been named an Industry Titan by Twin Cities Business Magazine on their list of 101 People to Know.

  • To date, the total value of our real estate development portfolio exceeds $2 billion.

  • The NorShor Theater is a large community impact project that Sherman Associates worked with the city of Duluth & Duluth Playhouse:

  • In 2018, Sherman developed 2 solar gardens to provide clean renewable energy to 22 Sherman owned properties in Minnesota:

  • We own and manage Riverside Plaza. It was one of the largest affordable tax credit housing rehabs in the nation’s history.

We are always developing/growing and looking for people to join our teams!

Keyword: Maintenance Technician, Plummer, Electrician, Engineer, Plumbing, Electrical, Construction, caretaker, handyman, carpentry, maintenance, repair, HVAC, Caretaker, janitor, facilities

From: Sherman Associates