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Job Description Summary
Travelers is seeking a Lead Software Engineer - Mgr to join our Claim organization as we grow and transform our Technology landscape. Individual will complete expert end to end engineering tasks as well as manage and lead the development and work products of software engineers. Individual will also plan and execute at a strategic level, lead and influence resources and outcomes, lead the design, development and implementation of significantly complex problems that extend beyond the confines of a team, and establish software engineering best practices and standards.
Primary Job Duties & Responsibilities
Lead a team of approximately 45 Software Engineers while role modeling Travelers' leadership behaviors.
Complete expert engineering tasks for impactful and high-visibility initiatives.
Build and develop discipline-specific capabilities across multiple teams, equipping individuals with the skills, tools, and standard approaches to improve the overall quality of engineering practices and skill sets.
Assess skill gaps and develop mitigation efforts including training needs.
Align work with business and engineering priorities to realize meaningful impact.
Build collaborative relationships with key leaders and peers across the organization (i.e. Team Leaders, CoEs) to ensure the best use of overall resources.
Develop robust talent pipeline. Provide unique opportunities and challenges to each team member to enrich development.
Provide technical leadership, foster a team environment, and provide mentorship and feedback to technical resources.
Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
May assist as an individual contributor to an Agile Product Team (e.g. developing solutions to achieve defined business outcomes) in addition to leading a team.
Seek opportunities to expand technical knowledge and capabilities.
Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.
Five years of programming/development experience.
Five years of experience of technical leadership.
Education, Work Experience, & Knowledge
- Seven years of programming/development experience plus two years prior technical leadership experience preferred.
Job Specific Technical Skills & Competencies
Delivery - Advanced delivery skills including the ability to examine and assess the effectiveness of software design strategies and methodologies across an organization, the ability to devise, apply, and share ways to ensure the quality, production readiness, and continued health of complex computer systems, the ability to incorporate awareness and understanding of work happening outside of the team, and the ability to develop widely used technical metrics that enable engineers to better understand and deliver their work.
Domain Expertise - Demonstrated track record of domain expertise including the ability to leverage expertise to improve company level capabilities within domain, consult on business priorities and optimize value by identifying business aligned solutions and thoughtfully and practically introduce concepts and technologies from the industry.
Problem Solving - Strong problem solver who creates architecture that is particularly robust against single points of failure, both in terms of systems and people and looks ahead 6-12 months to identify areas of need and turns this into action.
Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document effectively so that systems/architectures can be maintained or built upon, collaborate across disparate groups, helping to identify common goals and gain consensus, adapt language to meet the needs of various levels of technical and non-technical audiences and model and assist others in the practice of mindful communication, active listening, and messaging.
Leadership - Advanced leadership skills including the ability to leverage internal networks across engineering and engage with other leaders to solve problems and develop strong credibility throughout the company as well as choose the most critical engineering challenges and work to improve the entire engineering organization by teaching others and sharing knowledge while creating opportunities for others to showcase and develop skills.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email (TAPHYREQ@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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