Robert Half Technology IT Manager in DES MOINES, Iowa
Essential Duties and Responsibilities Provide the vision, leadership, and management for the IT services being delivered to our business teams, including but not limited to IT infrastructure services, Technical Refresh, IT operations, IT End User support, and our ongoing IT Operations. Manage / Monitor environments including anti-virus, patching, monitoring, and other activities that will maintain the integrity and uptime requirements for the company. Oversee company-wide backup and Disaster Recovery (including planning and testing) Ability and desire to engage with all functions/business units across the company in driving IT services, and excellent facilitation, collaboration, negotiation, and presentation skills. Collaborate with development teams to work through connectivity applications interdependencies. Manage all servers, including e-mail, print, and backup servers and their associated operating systems and software. Responsible for installation, configuration, maintenance and troubleshooting of end user workstations, hardware, software, and peripheral devices. Review daily status reports on the network focusing on preventative health. Lead security solutions, including firewall, anti-virus, and intrusion detection systems. Manage data storage architecture (NAS/SAN). Assist in the testing and deployment of new and existing technologies and make recommendations for future technological and cost-savings opportunities. Administer all equipment and hardware upgrades and perform file maintenance and server tuning. Practice network asset management, including the maintenance of network component inventories and related documentation, and technical specifications information. Responsible for acquiring an overall knowledge of all current and future operating systems and applications. Receive, prioritize, document, and actively resolve end user requests. Assist in the monitoring of Internet usage and email content. Administer and maintain end-user accounts, permissions, and access rights. Develop and implement IT policies and procedures, including those for architecture, security, business continuity, standards, purchasing and security provision. Daily interaction with team members to include senior management, supervisors, production staff, and administrative staff along with external clients and vendors. Maintain service level agreements with end users. Other duties as assigned. Skills and Abilities Excellent knowledge of Windows operating systems, networking, and PC configuration. Above-average degree of initiative and independence. Ability to make sound judgments. Requires working knowledge of databases, IT project management, and infrastructure management discipline. Ability to manage multiple projects according to the priorities and direction set by the executive team. Strong understanding of networks and network security and a deep understanding of various networking technologies (e.g. routers, switches, firewalls, network and routing protocols and their related traffic patterns) Above-average
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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
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Req ID: 01500-0010466230
Functional Role: IS/IT Director
City: DES MOINES
Postal Code: 50315-1054
Requirements: VMware, SAN - Storage Area Network, Management