Robert Half Technology Help Desk Analyst I in DES MOINES, Iowa

If supporting local and field users is a skill of yours, apply to Robert Half Technology's opening for a Help Desk Analyst and be part of a rapidly expanding company in the Transport industry. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Des Moines, Iowa, the Help Desk Analyst opportunity is a long term temporary-to-fulltime role. Reach out to or call 515.282.6876! Your responsibilities in this role - Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 01500-0010282306

Functional Role: Help Desk/Tech Support I

Country: USA

State: IA


Postal Code: 50309-2506

Compensation: $11.88 to $13.75 per hour

Requirements: - Comprehension of basic networking concepts - Ability to recognize, evaluate, and resolve problems effectively - Proficiency in VMware - MS Windows 7 in an Active Directory environment experience desired - Command of MS Windows 10 - Prior experience with IT support ticketing systems - Background in installing and configuring operating systems, networked and local printers, and business applications