Robert Half Technology Desktop Support Analyst in DES MOINES, Iowa

Robert Half Technology is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format for a company in the Banking field. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst position, which is a long term temporary opportunity, is located in the Des Moines, Iowa, area. Email Chris Parker you resume for immediate consideration. Chris.Parker@rht.com Major responsibilities - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Offer computer desktop support in accordance with established policies and procedures - Settle computer problems, and offer suggestions on appropriate action/solutions - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Communicate regularly and effectively with ticket submitters - Organize hardware repairs with the appropriate vendors

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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Req ID: 01500-0010527658

Functional Role: Desktop Support

Country: USA

State: IA

City: DES MOINES

Postal Code: 50309

Compensation: DOE

Requirements: - Desktop support or related experience - Command of PC desktop/workstations - VMware experience desired - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals