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Microsoft Corporation Critical Environment Program Manager in Des Moines, Iowa

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager (CEPM), you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

The Cloud Operations + Innovation (CO+I) business is critical to delivering on this mission and vision, building and operating Microsoft’s cloud infrastructure, which is growing rapidly in response to unprecedented demand for Microsoft services. CO+I operates one of the largest cloud networks on the planet – comprised of more than 160 Datacenters, 130+ edge sites, 2+ million miles of fiber, and millions of servers and network and storage devices.

With environmental sustainability and datacenter optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.

Be at the forefront of the action in CO+I as part of our global datacenter operations.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.


As a successful Critical Environment Program Manager (CEPM), your performance objectives will include:

  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities

  • Establish and enhance strong working relationships with customers

  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter

  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.

  • This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.

  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.

  • Ensure compliance with infrastructure operations standardization

  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.

  • Management of small-to-medium projects from conception to completion

  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.

  • Driving cost/energy efficiency projects

  • Identifying single points-of-failure at regional datacenter locations

  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications

  • Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects


Required Qualifications:

  • 2+ years of relevant work experience in a datacenter or other critical environment with focus on mechanical or electrical maintenance/operations.

  • Some examples of mechanical equipment in the critical environment may include (but not be limited to): AHUs, CRAHUs, Exhaust Fans, etc.

  • Some examples of electrical equipment in the critical environment may include (but not be limited to): UPSs, PDUs, Generators, Switchgear, etc.

  • 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems

  • 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)

  • High School Diploma or equivalent

Preferred Qualifications:

  • 2+ years of experience with project management or relevant certification/training in project management

  • Associate’s or bachelor’s degree in applicable engineering field or mechanical or electrical trades

  • 3+ Years’ experience working on large scale projects.

  • Project Management Institute (PMI) or similar certification

  • Experience with physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.