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Robert Half International Client Support Specialist in Des Moines, Iowa

Description

OfficeTeam is currently looking to fill a Client Support Specialist role for a local client! As a Client Support Specialist, you will join a service and sales focused team in pleasant environment, focused on listening to, caring for and connecting with customers. In the Client Support Specialist role, you will answer calls in an efficient, accurate manner, while assessing client needs and offering solutions.

For immediate consideration for this position, Please contact Mikaela at 515-339-5521 and ask for a staffing manager.

As a Client Support Specialist you will:

  • Assess customers' needs, actively listen, troubleshoot issues, and provide friendly customer service in every interaction

  • Effectively manage large amounts of incoming calls and emails

  • Utilize a variety of software to research issues and provide recommendations. Provide accurate, valid and complete information by using the right tools and methodologies

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

Requirements

  • Strong interpersonal skills.

  • Strong organizational ability.

  • Handle multiple tasks, meet deadlines, and manage high-paced/complicated moving situations with the utmost care.

  • Position requires computer entry (Microsoft Office and proprietary software) with accuracy and attention to detail. Experience using Microsoft Word & Excel a must.

  • We encourage individuals with prior experience in customer service to apply for this role.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $15.00 / Hourly

Location: Des Moines, IA

Date Posted: October 15, 2020

Employment Type: Temp to Hire

Job Reference: 01502-9502726693

Staffing Area: Office u0026 Administrative

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