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Humana Weekend Lead, Quality Engineer in Davenport, Iowa

Description

Humana is seeking an experienced professional to be part of the weekend user acceptance testing and team with broad impact and scope across the YHA and SNP lines of business. This position will primarily work four 10 hour shifts Wednesday- Saturday (additional time may be needed for release support). This position collaborate with leaders across the Humana enterprise, Segment CIOs, and also with vendor partners on status and outcomes of critical releases.

This position aides in development and execution of the technical strategy of the manual and automated user acceptance testing for the Salesforce Health Cloud application and all integrated applications. The automated and manual user acceptance testing teams are focused on support of critical monthly application releases. This position requires an in-depth understanding of the SDLC, manual and automated acceptance testing and agile delivery

Responsibilities

  • Lead User Acceptance Testing function for Salesforce Health Cloud and integrated applications

  • Develop best in class strategy for manual and automated acceptance testing and work with team of associates and vendors to execute on strategy

  • Assist leadership in development of multi-year strategy to increase effectiveness of testing and support organization reducing overall impact of production support issues after monthly and quarterly application releases

  • Work with senior level leaders across the CPS organization, Retail Markets and IT organization to develop and execute on multi-year for a modernized and effective user acceptance testing and production support organization

  • Partner with IT teams on delineation strategy between System Integration Testing and User Acceptance Testing

  • Oversee initiatives related to User Acceptance Testing process and product rollout into the production environment.

  • Work with partnering teams to develop integrated methodologies for testing end to end transactions to ensure IT and vendors are delivering quality products in established timeframes

  • Oversee quality of projects on an ongoing basis by evaluating progress, quality, managing risks and issues and taking corrective actions as needed to meet project deadlines

  • Analyzes and communicates testing status and risks to senior level leaders in direct and partnering organizations and recommends/influences necessary course of action

  • Resolves a variety of complex issues through evaluative judgement and analytical thought and experiences

  • Exhibits advanced and comprehensive knowledge of several areas across the organization, IT testing, and has advanced understanding of the industry

Required Qualifications

  • 8 or more years of technical experience

  • Comprehensive knowledge of Microsoft Office applications, including Word, Excel, and Visio

  • Experience in problem analysis and process documentation

  • Experience working in cross-functional, collaborative teams

  • Experience with Software Development Lifecycle and SAFE Agile Development Methodologies

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Must be able to effectively use complex analytical. Interpretive and problem solving techniques

  • Must be able to communicate with senior level leaders on complex, technical problems with the ability to guide and influence decisions with diplomacy

  • Must be able to organize and manage multiple priorities and projects

  • Must be able to quickly adapt to changes in a fast-paced environment

Preferred Qualifications

  • Previous experience leading or having direct influence over acceptance testing functions.

Additional Information

Scheduled Weekly Hours

40

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