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Humana Senior Scrum Master in Davenport, Iowa


The Senior Scrum Master coordinates an agile development team, ensures all activities use the principles of the Scrum Framework. The Senior Scrum Master work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


Humana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within, and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

Against that backdrop, Humana is seeking a Scrum Master within its Associate Technology Experience Team (ATX) to oversee and guide scrum development teams. The Scrum Master will ensure the development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments. The Scrum Master will use agile and waterfall practices to effectively manage the development teams. The Scrum Master should have excellent interpersonal, project management and problem-solving skills and know how to manage people, timelines and technologies in order make sure the development team can deliver new capabilities to the associate consumers the ATX serves.


  • Manage development team scopes and timelines.

  • Determining and managing tasks, issues, risks, and action items.

  • Be the representative of the IT manager / Director on the development team daily activities.

  • Work with business product owners to handle backlogs and new requests.

  • Coordinate sprints, retrospective meetings and stand-ups.

  • Be the point of contact for external team communications (e.g. from customers or external team / department)

  • Facilitate internal communication and effective collaboration.

  • Help teams implement changes effectively.

  • Resolve conflicts and remove obstacles that occur.

  • Ensure deliverables are up to quality standards at the end of each sprint

  • Using agile and waterfall methodology values, principles, and practices to plan, manage, and deliver solutions.

Required Qualifications

  • Certified Scrum Master

  • Bachelor's degree or equivalent experience

  • 4+ years of experience as a Scrum Master or in a similar role

  • Working knowledge of agile methodology, techniques, frameworks and technology

  • Leadership and management experience

  • Excellent people and project management skills

  • Strong communication and presentation skills

  • Strong analytical and problem-solving skills

Preferred Qualifications

  • Experience with Azure DevOps

  • Exposure to healthcare industry, information technology, product management

Scheduled Weekly Hours