Patten CAT Field Technician, Heavy in Davenport, Iowa

Overview

Perform service and repairs on construction equipment in the field for Altorfer’s customers.

Basic Duties

  • Perform service and repairs on construction equipment in the field for Altorfer’s customers.

  • Troubleshoot and repair engine, hydraulic, electrical, and other systems.

  • Provide excellent customer service to all customers.

  • Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.

  • Establish and maintain a service oriented relationship with customers and supervisors.

  • Order parts in equipment parts books or online.

  • Complete service reports and enter the proper data into the computer systems.

  • Other duties as assigned

Qualifications

  • Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.

  • Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.

  • Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.

  • Must be a self-starter with good time management

  • Excellent planning & organizational skills required

  • Must be team oriented and willing to adapt to change.

  • CDL with air brake required. Must have clean driving record.

  • Ability to work overtime and some weekends when needed.

  • Excellent communication skills (written, e-mail, and verbal) are necessary.

  • Must be able to lift up to 75lbs and provide your own tools.

  • High School Diploma or equivalent is required.

  • Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

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Req No.2018-1567

CategoryTechnicians

LocationUS-IA-Davenport

TypeRegular Full-Time

Union or Non-UnionNon-Union

DivisionHeavy

CompanyAltorfer Inc