Job Information
Martin Brothers Distributing Field Service Technician - Quad Cities in Davenport, Iowa
The Field Service Technician is responsible to provide repair services to equipment at the customer location, maintain parts and equipment inventory to effectively perform repairs and maintain preventative maintenance schedules for customers.
Expectations:
- Diagnose equipment and complete necessary repairs at customer locations.
Repair equipment (coffee, juice, dishmachine, laundry, etc.)
Accurate and timely documentation and record keeping, EMP
Training/testing for knowledge and proficiency
- Proper use and operation of company equipment and property.
Update and maintain equipment to good working order.
Perform proper preventative maintenance
Document parts used on equipment to assist in inventory control
Responsible for van being clean and organized
- Conduct all work in safe manner
100% safety record in both daily work and driving
Coachable with corrective action if needed
Communicate all safety concerns to Service Manager
- Maintain positive working relations with co-workers and customers
Legendary customer service, courteous and professional – proper uniform
Respectful during all interactions, part of the solution
Positive attitude, willingness to help others