Diversey Field Service Technician - Des Moines, IA in Central, Iowa
Field Service Technician - Des Moines, IAApply now »
Start apply with LinkedIn
- Start apply with Facebook
- Start apply with Xing
- Start apply with Seek
- Apply Now
Date:Apr 20, 2018
Location:Central, IA, US, 50009
Diversey delivers customers smart and sustainable solutions for increased productivity, improved food safety and infection prevention through the integration of state of the art cleaning offerings and technology-enabled services that enhance user experience.
Scope of Position
This position will be responsible for a territory of sites/stores of which he/she will be responsible for all contracted service obligation including, but not limited to: Industrial Laundry, Industrial Warewash, Industrial Housekeeping, Industrial Food Safety and Sanitation Audit completion, training of customers on products and equipment, servicing of chemical dilution equipment, driving sales within the accounts by providing an inventory and suggested order at each visit, internal reporting and administrative duties, service call response and completion per contracted requirements, and building and maintaining customer relationships. This position requires detail administrative documentation including, but not limited to: Quarterly, Monthly, Weekly and Daily Reports, Performance Reports, Food Safety Audits, Service Call Closure reports, NSO/project updates and completion reports. This position uses emerging electronic technology for communication, reporting and auditing. This position services and trains on emerging platform technology for chemical dispensing.
Routine visits: Keep our systems up to date and photo proof (wallcharts/D&D/ Labels, MSDS), Repair/intervention made on customer site, Re-calibration of dosing devices/results assessment as required, End users Training, Product/Prices Information, Inventory/PAR stock /POs, Ensure an environment of total security by full adherence to policies, procedures and better working practices raised by EHS area, Big 5 / Areas of focus / Ensure customer satisfaction - Service Reporting thru iMap
Service Calls – Break/Fix: Diagnose technical problems and / or conditions involving low productivity / performance of the machines. Repair and Maintain Taski Machines, Repair Dosing and Dispensing Equipment, Resolve customer problem.
Installations: Install Dosing equipment following our SOP,
Establish excellent relationships and communication with end users and supervisors/managers at facility where they are using our products / operating Taski machines/ Dosing Equipment, ensure an environment of total security by full adherence to policies, procedures and better working practices raised by EHS area.
Ability to work nights and weekends as determined by business need.
Ensure great customer experience with Diversey Program
Service Reporting thru iMap templates
High School diploma or equivalent
2+ years of experience in cleaning solutions programs for Hospitality AND Food Service business
Possess a valid Driver’s License with a good driving record
Ability to work nights and weekends as determined by business need
Dosing and dispensing equipment installation, and laundry machines programming.
Plumbing, electricity skills are required.
Professional attitude and be self motivated/directed
Documented time management, communication skills, decision making, interpersonal, computer and organizational skills.
Computer technology experience – Email, Excel, Word, Google Apps, Cell Apps, SMS, iMAP
Ability to work cross functionally to achieve company goals
Technical equipment maintenance experience is a plus.
Physical Requirments: Abilitiy to lift objects up to 35lb. (Toolbag/Equipment/Product Pail) .
Driving for extended periods.
Ability to use handtools.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.
Nearest Major Market:Des MoinesJob Segment:Chemical Research, Maintenance, Technician, Housekeeping, Engineering, Manufacturing, Technology, Healthcare, Hospitality
Apply now »