PDS Tech Inc Systems Administrator - Sr 1 in Cedar Rapids, Iowa
PDS Tech, Inc. is seeking a Server Administrator and Web Developer, in Cedar Rapids, IA.
Engineering & Information Technology | Enterprise Client Operations | Operating Systems Delivery Administrator
This is an admin role and demands an individual who can manage multiple tasks simultaneously including; troubleshooting complex issues/performing root cause analysis, assisting in the development of new processes, working with cross functional teams, and handling customer escalations.
Responsibilities may include but may not be limited to the items below.
Assisting with development, testing, and maintenance of existing Operating Systems Deployment environment (SCCM)
Assisting in troubleshooting and remediation of vulnerabilities identified by RC Security team (mostly patch related)
Assisting in troubleshooting and root cause analysis of Windows 7 to 10 In Place upgrade failures
In general - Project Planning & Execution: Responsible for Project tasks including: planning, reporting, data collection, analysis, execution, and leadership of projects that involve assigned areas of responsibility.
Develop requirements, deliverables, & execution plan
Assist with management of project scope and budgeting
Oversee execution team to ensure successful completion of deliverables in alignment with project timeline and budget
Escalation Management - Responsible for communication, execution, and disposition of all customer escalated issues for assigned areas of responsibility. Including the facilitation of issue resolution as part of cross-functional team .
Successful candidates will have 2-5+ years experience in a corporate environment with the following:
Microsoft SCCM (System Center Configuration Manager)
Visual Basic scripting
Client computer hardware
Large enterprise environment with tiered IT support
Working in a cross functional environment
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.