Job Information
Kforce Senior Customer Trainer in Cedar Rapids, Iowa
Kforce has a client that is seeking a Senior Customer Trainer in Cedar Rapids, IA.Responsibilities:
Interpret customer requirements and propose training solutions
Evaluate customer technical training needs to determine appropriate training content, objectives, and design
Develop training aids and materials, provide demonstrations, and administer tests following training on moderately complex products or modules
Research, develop, update and maintain new and existing training media and materials
Ensure accuracy and quality of training products
Maintain overall customer satisfaction for training products and services as assigned
Use a variety of training delivery techniques to include local and virtual classrooms, computer assisted, and web delivered training
Serve as consultant or internal spokesperson for the organization on significant matters related to customer training
Participate in networks involving coordination among groups of customers, vendors, and internal functional groups
Manage the delivery of learning content by using various methods of training delivery
Travel Internationally and domestically, as required, to support training and training development activities
Work as part of an interdisciplinary team on a variety of projects including assisting with the development of technical publications and other products
Work with customer, engineering, technical support, and manufacturing to ensure accurate course material
Communicate effectively with internal and external customers; Work closely with others to accomplish objectives
Bachelor's degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience; In the absence of a degree, 9 years of relevant experience is required
5 years of experience as an avionics maintenance technician and/or training developer for commercial and/or military aircraft platform(s)
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Applicants must be fully authorized to work in the U.S. without sponsorship
Possess a strong understanding of avionics and maintenance procedures
Experience in operating and teaching integrated avionics systems comprising communications, navigation, flight control, audio, flight management, information processing, flight displays, diagnostic, and surveillance products
Working knowledge of Communication, Navigation, and Surveillance (CNS) systems
Experience operating, maintaining, and troubleshooting aircraft avionics equipment and systems
Knowledge of industry and military training standards and specifications (eg. TRADOC)
Knowledge of industry and military maintenance standards and specifications (eg. ATA-104)
Professional attitude toward work assignments, customer relationships, and company/department goals and vision
High interpersonal communication skills, and must be able to present material effectively to both internal and external customers
Ability to read and interpret schematic drawings
Ability to read and interpret engineering documentation
Ability to work independently on work as assigned
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours
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