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Kforce Senior Customer Trainer in Cedar Rapids, Iowa

Kforce has a client that is seeking a Senior Customer Trainer in Cedar Rapids, IA.Responsibilities:

  • Interpret customer requirements and propose training solutions

  • Evaluate customer technical training needs to determine appropriate training content, objectives, and design

  • Develop training aids and materials, provide demonstrations, and administer tests following training on moderately complex products or modules

  • Research, develop, update and maintain new and existing training media and materials

  • Ensure accuracy and quality of training products

  • Maintain overall customer satisfaction for training products and services as assigned

  • Use a variety of training delivery techniques to include local and virtual classrooms, computer assisted, and web delivered training

  • Serve as consultant or internal spokesperson for the organization on significant matters related to customer training

  • Participate in networks involving coordination among groups of customers, vendors, and internal functional groups

  • Manage the delivery of learning content by using various methods of training delivery

  • Travel Internationally and domestically, as required, to support training and training development activities

  • Work as part of an interdisciplinary team on a variety of projects including assisting with the development of technical publications and other products

  • Work with customer, engineering, technical support, and manufacturing to ensure accurate course material

  • Communicate effectively with internal and external customers; Work closely with others to accomplish objectives

  • Bachelor's degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience; In the absence of a degree, 9 years of relevant experience is required

  • 5 years of experience as an avionics maintenance technician and/or training developer for commercial and/or military aircraft platform(s)

  • Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

  • Applicants must be fully authorized to work in the U.S. without sponsorship

  • Possess a strong understanding of avionics and maintenance procedures

  • Experience in operating and teaching integrated avionics systems comprising communications, navigation, flight control, audio, flight management, information processing, flight displays, diagnostic, and surveillance products

  • Working knowledge of Communication, Navigation, and Surveillance (CNS) systems

  • Experience operating, maintaining, and troubleshooting aircraft avionics equipment and systems

  • Knowledge of industry and military training standards and specifications (eg. TRADOC)

  • Knowledge of industry and military maintenance standards and specifications (eg. ATA-104)

  • Professional attitude toward work assignments, customer relationships, and company/department goals and vision

  • High interpersonal communication skills, and must be able to present material effectively to both internal and external customers

  • Ability to read and interpret schematic drawings

  • Ability to read and interpret engineering documentation

  • Ability to work independently on work as assigned

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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