Robert Half International Multiple Support Specialist III in Cedar Rapids, Iowa

Description

Robert Half Technology has several flexible seasonal opportunities with a cutting edge technology employer in Cedar Rapids, IA! These openings are in-bound Chat Support Specialist, Tax Payer Support Specialist and Front Line Support Specialist with an estimated duration of December 2018-April 2019.

In a call center environment, Chat Support Representatives, Front Line Support Representatives and Tax Paper Support Specialist will include but not limited to general tax software navigation and form inquires, technical and network problem resolution to customers through live chat communication and by inbound telephone inquires. Solutions include, but are not limited to, resolving username and password problems, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

Spots are limited so If this position sounds like a great fit for you, apply online at www.rht.com or send updated resume to [email protected]

Requirements

High School diploma or equivalent, college degree preferred Work history to include live chat support in a fast paced environment Knowledge and work experience with browser based application s Can operate multiple system applications and screens at the same time Spelling and grammar Typing 40+ WPM Call Center enviorment

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: Cedar Rapids, IA

Date Posted: December 7, 2018

Employment Type: Consulting

Job Reference: 01520-9501654669

Staffing Area: Technology & IT