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CRST The Transportation Solution, Inc. Manager- VRT in Cedar Rapids, Iowa

Manager- VRT

Location IA, Cedar Rapids

Division/Department Equipment Solutions

# of openings 1

CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Manager- VRT

CRST Equipment Solutions, Inc. is seeking a detail-oriented Manager- VRT to be located at our office in Cedar Rapids, IA.

Job Summary: Implement current Vehicle Response Team procedures in order to serve internal and external customer base. Work with team to establish areas of improvement and contribute to team efforts towards goals.

Essential Duties and Responsibilities:

  • Monitor CPM and establish cost savings processes

  • Monitor phone times and dropped call percentages

  • Handle immediate needs of the coordinators to reduce downtime

  • Establish preferred vendor list

  • Hire and train new VRT coordination personnel

  • Manage VRT staff daily workflow/schedules and ensure phone coverage

  • Manage VRT coordinators coverage for vacations/time off/holidays

  • Facilitate VRT weekly meetings

  • Work with scheduler to coordinate equipment into shops for PMs and repairs

  • Inform CRST Operations of ongoing maintenance issues

  • Invoice verification/approval/warranty issues

  • Create POs in Transman system

  • Reduce down time through management of units out of service

  • Give input and participate in VRT personnel reviews

  • Other duties may be assigned

Qualification Requirements:

  • High school diploma or GED and a degree in a relevant field preferred

  • 1-2 years experience in the transportation industry preferred

  • Previous management experience is desired

  • Ability to multi-task in a fast paced environment

  • Excellent written and verbal communication skills are needed

  • Must be able to manage conflict situations quickly

The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.

EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.