Access Systems Inc IT Telecommunication Technician in Cedar Rapids, Iowa

Are you an IT savvy technician that likes to work at customer sites? Do you enjoy working with the latest and greatest technology? If so, we have an exciting role for you. Phone systems have come far and are now one of the center pieces in doing business. The role requires extensive IT knowledge while working with customers to install IT/IP-based phone systems. Apply today to join one of Iowa's Top Workplaces for the third year in a row!

Job Responsibilities:

  • Install and configure phone systems and VoIP technology.

  • Migrate legacy phone systems and technology to new updated digital and VoIP systems.

  • Plan projects and communicate with the team to determine resources and timelines needed.

  • Clearly and professionally interact with customers regarding status updates.

  • Build positive relationships with customers. Must have the ability to effectively consult with customers in regards to technology needs.

Job Qualifications:

  • 1-3 years of IT/Phone experience.

  • Superior communication skills in working with technical and non-technical people.

  • Professional certifications are a plus but not required.

  • Knowledge of current technologies and market trends.

  • Familiarity with support and troubleshooting IT/Network/Phone environments.

  • Maintain a valid driver’s license.


  • Medical, Dental, Vision Insurance

  • Matching 401(k) Retirement Savings Plan

  • Paid Time Off and Holidays

  • Company-Paid Long-Term Disability Insurance

  • Initial and Continuous Training Opportunities

  • Career Advancement

  • Company Events

  • Laptop and Company Car