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CRST The Transportation Solution, Inc. Fleet Manager - After Hours in Cedar Rapids, Iowa

Fleet Manager - After Hours

LocationIA, Cedar Rapids

Division/DepartmentDedicated Solutions East

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CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.

Fleet Manager - After Hours

Job Summary:

The Fleet Manager - After Hours is responsible for nightly supervision of driver and scale house activities and assigned equipment. This includes close coordination with customer operations, dispatching freight, load building, customer service, counseling drivers on safety and other related activities.

Job Summary:

  • Manage drivers and scale house personnel to ensure high delivery of customer service.

  • Perform all aspects of dedicated customer service including, load booking and service failure resolution.

  • Manage nightly planning of equipment and drivers while ensuring high utilization.

  • Act as liaison between the customer, drivers, and internal departments.

  • Develop relationships with drivers to improve driver performance and encourage retention.

  • Ensure safety procedures are followed.

  • Help create and manage customized Key Performance Indicators (KPI) to help ensure goal attainment.

Experience, Qualifications, Education:

  • 1-2+ years experience in management or transportation preferred

  • HS Diploma or GED required

  • AA or BA in relevant field strongly desired

CRST is an EOE. Successful candidate will be subject to a pre employment background check and drug screen.

The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.

EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Offers of employment are contingent upon successful completion of a background check and drug test.