CompuCom Field Service Technician - Printers in Cedar Rapids, Iowa

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Field Service Technician - Printers

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Ref No.:

18-03563

Location:
Cedar Rapids, Iowa

You’re covered with e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ . We offer our temporary employees full benefits. Always have. Always will. Join us!

* * * Contract to Hire Opportunity * * *

Hours: M-F, 8am to 5pm, plus hours outside for project and weekend work when needed.

  • This is a driving position which requires a DMV background check to be completed

  • Use of reliable, personal vehicle required – miles reimbursed according to CompuCom policy

    Overview:

  • Technician will travel to each client’s location to provide service

  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)

  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers

  • Works under general supervision

    Required Qualifications:

  • 2+ years of experience supporting desktops, laptops, servers, and printers

  • 2+ years of customer service experience required

  • Printer break-fix experience a must

  • Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends

  • Interpersonal skills needed to interact with a wide range of users and environments

    Basic Needs / Haves:

  • Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)

  • Ability to work from a bent, crouched, or kneeled position

  • Ability to work on a ladder of lift and ability to lift up to 50 lbs.

  • Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)

  • Laptop and basic hand tools required

    Preferred:

  • CompTIA A+ Certification

  • OEM Printer Warranty Certifications

  • OEM Laptop / Desktop Warranty Certifications

  • Server experience a plus

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .