CRST The Transportation Solution, Inc. Application Administrator in Cedar Rapids, Iowa
Location IA, Cedar Rapids
Division/Department CRST The Transportation Solution, Inc.-Information Technology
# of openings 1
CRST The Transportation Solution, Inc. is Delivering Promises and Driving Success to Ensure Everyone Has What's Needed to Live and Thrive. Today, more than ever, we are looking for talented individuals who will help us bring this vision to life.
Over the next five years, CRST The Transportation Solution, Inc. will be implementing significant enterprise wide system and software upgrades. In support of this project, and of future needs, we are expanding our personnel and adding new positions within our Information Technology team, located in Cedar Rapids, IA. We are seeking new IT skills and resources in the areas of business process analyst, 3rd party software administration and software development. It is an exciting time to join an organization who is investing heavily into the future, come and be a part of something big!
The Application Administrator studies an organization’s computer systems, procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both. This position is the subject matter expert on system configuration and implementation of 3rdparty solutions at CRST.
Responsibilities & Duties
Collaborate with business analysts and vendors to design & implement business processes in 3rdparty solutions
Design and optimization of workflows of business processes to translate into system requirements & configurations
Create business process functionality through software configuration and integrations
Oversee the configuration of new systems to insure fit & function for the organization
Workflow and process requirements development, configuration and implementation of complex application systems
Subject matter expert in supporting, maintaining, and administering applications. This is a hands on senior technical position
Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment
Liaise with vendor support on issues
Responsible for problem management activities such as issue resolution, root cause analysis and continuous system improvement plans
Create and document software configurations
Determine, implement, and evaluate metrics and performance of implemented system designs. Maintain SLA, System Availability, Capacity management, and Performance KPI
Software quality assurance, unit and functional test execution
Skills & Qualifications
Minimum of 3-5 years of experience of systems analysis for IT projects
Critical/structured thinking and problem solving skills
Prior IT system configuration, development and analysis experience
Experience in failover, high availability, disaster recovery, business continuance practices
Previous experience in version control systems & tools
Prior experience in process automation and the configuration of work flow engines or solutions
Knowledge and demonstrated troubleshooting abilities
Strong customer service and problem solving skills
Active listening skills
Quality assurance testing
Excellent written and verbal communication
Education & Experience
Bachelor’s Degree in a business or technology discipline or equivalent professional experience
Proven working experience in systems analysis & configuration project initiatives
IT systems design or architecture
Trucking / transportation IT experience
The CRST core values:Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors and Communities.
EEO Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
CRST The Transportation Solution, Inc.
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