Good Life RV RV Service Advisor in Bevington, Iowa
Good Life RV Des Moines is searching for a high energy, positive, motivated Service Advisor to join our rapidly growing business. Applicants must be confident, up-beat, willing to work hard and have a strong desire to succeed.
Coordinate RV service and repairs between customers and technicians. Ensure customer has full knowledge of any work preformed and is informed of any updates.
Verify warranty and service contract coverage.
Set realistic expectations for customer and ensure you hold to those expectations
Prepare Repair Orders by describing the complaint, the cause, and the repair.
Utilize all tools available to keep in contact with customers through the service experience.
Attend all meetings and training as required
Act as a liaison between customers and the technicians
Maintain a safe and clean work area for customers and coworkers
Perform other miscellaneous duties as assigned
Have strong motivational skills and ability to work independently
Must have professional appearance and demeanor
Provide excellent customer service
Basic computer skills to manage inventory and customer databases
Ability to communicate in a professional and tactful manner
Experience in Service or Parts Management helpful but not mandatory
About Good Life RV:
Good Life RV is a family run business with two locations in central Iowa. We offer a competitive pay structure as well as great health benefit options and a 401(k) matching program. At both locations w e strive to ensure each customer has the best experience possible. Our employees are the backbone of the company and we hold each one to the highest degree of professionalism. We credit these beliefs as the reason for our success. We are growing at an incredible pace and we are looking for individuals who want to be a part of that success. Once hired at Good Life RV, we will work continually with you to ensure your success.
Our Mission: To achieve and maintain such distinction in the Recreational Vehicle industry that the dealership gains a first class reputation for customer service and loyalty which draws new and repeat customers year after year.
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