Baker Group Service Technician-Automation in Ankeny, Iowa
Baker Group, the Midwest’s leading provider of critical building infrastructure systems, is expanding the team. Headquartered in Ankeny, Iowa with over 700 employees, Baker Group is the recognized leader in Mechanical, HVAC, Plumbing, Piping, Sheet Metal, Electrical, Automation, Access Control, Security Cameras, Parking Revenue Control and Fire Alarm design and construction of highly technical, special-use buildings such as; hospitals, educational facilities, corporate office buildings, data centers, industrial facilities, and research laboratories. Please visit our website at www.thebakergroup.com to learn more about our company and other open positions we may have available.
The Service Technician-Automation is responsible for supporting onsite or remote troubleshooting of existing Building Automation Systems (BAS), performing preventative software maintenance and completing upgrade/retrofit projects. Roles and responsibilities will be in line with the strategic goals of Baker Group. Maintain and grow the “Client for Life” concept for existing and new clients. Performs related work as required.
Essential Functions and Responsibilities:
The following duties are typical for this job. These are not to be constructed as exclusive or all inclusive. Other duties may be required and assigned.
Provide day-to-day technical support and troubleshooting and deliver integrated solutions on Building IT by Baker Group products and various other control products and technical integration (integrations to 3rd part systems) to operations
Actively participate in technician training
Act as presenter updating technical support to field technicians on company products
Diagnose, repair, basic programming, commissioning, and resolve technical problems on jobs and HVAC DDC control systems; and provide appropriate reports to project management
Work with other technicians to develop and share technical solutions
Review new technical documentation and provides communications and training from other field technicians
Maintain technical expertise on all new products, tools, and integration through continuing education initiatives
Attend project turnover meetings with Project Manager to gain knowledge of estimate and project scope
Create automation system database and job related programming for computer-based building or industrial control systems
Establish special calibration instructions on selected equipment
Perform creation of system graphics and DDC systems graphics
Troubleshoot possible issues including identifying and debugging software, electrical or pneumatic and installation problems
Organize and maintain control submittal project redlines – turn over to design engineer for as built creation at project end
Assist in and/or provide on-site assistance with programming, start-up, checkout, commissioning, and validation processes
Participate in job site final walk-through on assigned jobs, complete all job closeout documentation and provide customer training
Act as technical resource to existing customers and field employees as needed
Coordinate work with subcontractors and project manage
Experience with HVAC & DDC systems preferred
Minimum of a 2 year degree
Mental and Physical Competencies required to perform essential functions:
Excellent computer skills
Customer service and communication skills
Baker Group offers a competitive compensation, excellent benefits, and a positive work environment. Wage is dependent on experience.
Baker Group is an Affirmative Action and Equal Opportunity Employer.
All positions are contingent upon successfully completing a drug test.