Work in Iowa Manufacturing Jobs

Job Information

Robert Half Help Desk Analyst I in ANKENY, Iowa

Description

Targeting a Service Desk Level 1 professional. Will assist with internal employees for all technical support needs. Will be reimaging machines, tracking products, and performing asset mgmt activities. Desktop support & phone support needed.

Deploy Machines

Tech Support

Desktop Support

Workstation Set up

Troubleshoot Tickets

ServiceNow Ticketing System

Requirements - Familiarity with basic networking concepts

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Background in user administration and bug fixing in a client server environment

  • Good understanding of IT support ticketing systems

  • Command of Technical Support

  • Deep understanding of Desktop Hardware

  • Foundational knowledge in Computer Hardware

  • Comprehensive knowledge of Provide Technical Support

  • Deployment Plan experience

  • Strong problem solving and analytical skills

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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