ABBTECH Professional Resources, Inc. Cognizant Technologies - Ankeny, IA in Ankeny, Iowa
Office 365 Email Calendar and Contact Genius Bar.
Contractor will deploy resources with skills and experience that meet or exceed the below requirements.
Good experience in troubleshooting MS Office Professional Plus 2016 and Office 365 (Outlook, Word, Excel, PowerPoint, etc.)
Extensive knowledge of Outlook mail, calendar, contact and other features including advanced search features, configurations, sharing mailbox and calendars
Strong experience in troubleshooting Microsoft collaboration products like SKYPE, OneDrive.
Ability to understand end user environment in a short period.
Ability to provide technical answers “How-to” questions.
5 years of Windows PC experience and desk side support.
2+ years hands-on Office 365 products.
Familiarity with Service Now ticketing system will be an advantage.
Ability handle end-users including VIPs.
Good communication skills and able to locations specified
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans