Fleet Farm Auto Service Advisor - Part-Time in Ankeny, Iowa


Auto Center Service Writers work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position.

Auto Service Center hours are 8am – 7pm Monday through Friday, 8am – 6pm Saturday and Sunday, except Fargo, ND is open 12pm – 6pm on Sundays.Part-Time Team Members work a flexible schedule depending on availability and business needs including weekends and holidays up to 27 hours per week.

Auto Center Service Writers are responsible for:

  • Serving as a contact between service technicians and our customers.

  • Developing service estimates for necessary work needed on customers’ vehicles.

  • Scheduling customer appointments while maximizing our service technicians’ schedules.

  • Accurately completing all customer work orders and inspections of vehicles.

  • Communicating any additional vehicle/safety problems to the customer.

  • Establishing a working knowledge of automotive repairs.

  • Be able and willing to complete some automotive maintenance/repairs to assist the technicians.

  • Always making sure safety is a priority.

Our commitment to Part-Time Fleet Team Members includes:

  • Competitive Pay

  • Profit Sharing and 401(k) Plan*

  • AFLAC Supplemental Insurance*

  • Clothing Discount/Uniform Provided (based on position)

  • Premium Pay on Saturdays, Sundays, and Legal Holidays Worked (Store only)

  • Will work around school schedules, assuming applicant availability meets our needs

*Eligibility requirements apply


Job Requirements for this position are:

  • Must be at least 18 years of age.

  • Possess a valid driver’s license.

  • Weekend availability is required.

  • Have good organization skills.

  • Able to add, subtract, multiply, and divide in all units of measure.

  • Familiar with basic computer functions.

  • Possess strong interpersonal and communication skills.

  • Have a positive, friendly and outgoing personality.

  • Desire to work with the public.

  • Must be dependable, honest, courteous and self-motivated.

  • Prior experience in an auto service repair facility is preferred; however, training will be provided.

Physical Requirements for this position are:

  • Ability to remain standing and/or walking for long periods of time on concrete floors.

  • Ability to stoop, bend, climb, and lift frequently.

  • Continuously lift up to 25lbs., frequently lift up to 40 lbs., and be able to occasionally lift up to 75 lbs.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Requisition Number: 18-1099

Title: Auto Service Advisor - Part-Time

City: Ankeny

State: Ia