Iowa State University Systems Support Specialist III - 1173 in Ames, Iowa
University Title Systems Support Specialist III - 1173
Pay Grade 33
Salary Commensurate with qualifications
Base of Employment P - P&S
Job Category Professional and Scientific
Pay Frequency Monthly
Posting Number 90206P
Working Title System Support Specialist III or IV
Advertised Employing Department Liberal Arts and Sciences Administration
Appointment Type Professional & Scientific - Continuous
Proposed Start Date As soon as possible
Proposed End Date or Length of Term Continuous
Number of Months Employed Per Year 12
Full or Part Time Full-Time
Summary of Duties and Responsibilities
The College of Liberal Arts and Sciences (LAS) at Iowa State University is currently seeking qualified candidates for a Systems Support Specialist III or IV.
This position will be assigned to either the LAS IT North or LAS IT South regional team. This position provide system support and server administration services to the faculty, staff, and students in one of more departments of LAS.
General scope of responsibilities include: hardware/software deployment, maintenance, and troubleshooting; network troubleshooting and problem reporting; departmental needs analysis and technology deployments; file server structure, permissions, and work flow analysis; end-users training and assistance; standards and security compliance.
Additionally, as part of the LAS IT North or LAS IT South team, this position will contribute to technical projects in support of multiple LAS departments and labs.
In addition to the duties above, the System Support Specialist IV, will be involved with a significantly larger amount of LAS-wide project duties.
The successful candidate will possess strong communication, interpersonal, and organizational skills.
About Iowa State University and the Ames Community
Iowa State University is classified as a Carnegie Foundation Doctoral Universities: Very High Research Activity, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 34,000 students are enrolled and are served by over 6,200 faculty and staff.
Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community.
Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.
Required Education and Experience
Bachelor’s degree and 1 year of related experience; OR a combination of education and related experience totaling 5 years.
Supplemental Required Education and Experience
The above requirements are for a Systems Support Specialist III.
For the Systems Support Specialist IV: Bachelor’s degree and 2 years of related experience; OR a Master’s degree.
Preferred Education and Experience
Location (if other than Ames)
The Guaranteed Consideration Date has been extended.
Department Contact Name Jeffrey Lucas
Department Contact Phone
Department Contact Email firstname.lastname@example.org
To apply for this position, please click on “Apply for this Job” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter 3) Contact Information for Three ReferencesIf you have questions regarding this application process, please email email@example.com or call 515-294-4800 or Toll Free: 1-877-477-7485.
Special Instructions Summary
Guaranteed Consideration Date 06/07/2019
All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Quick Link http://www.iastatejobs.com/postings/40140
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email firstname.lastname@example.org.
•Microsoft Certifications: MTA, MCSA, MCSE •Red Hat Certifications: RHCSA, RHCE, RHCA •LPI Certifications: Linux Essentials, LPIC, LPIC-OT •CompTIA Certifications: Network+, A+, Security+, Linux+, Server+, CySA+, CASP, Cloud+