Job Information
Iowa State University Parking and Transportation Field Service Officer I in Ames, Iowa
Position Title:Parking and Transportation Field Service Officer I
Job Group:Merit
Required Minimum Qualifications:• Two years experience in a public contact position. • Experience must include use of noncomplex computers. • Possession of a valid U.S. driver’s license.
Preferred Qualifications:Experience working in a public safety environment.
Experience in directing traffic.
Experience that demonstrates conflict management skills.
Experience writing parking tickets.
Job Description:
Iowa State University’s Department of Public Safety – Parking is seeking candidates for a Parking & Transport Field Services Officer I.
This position patrols the ISU campus in a motor vehicle or on foot to ensure compliance with university parking regulations and provide assistance to motorists. This position issues violations when appropriate through operation of electronic ticket writer; performs minor maintenance on pre-pay machines, parking meters, and other parking equipment; and performs traffic direction for special events including home football games. This position will collect money from parking meters. In addition, this person will assist in the student officer training program and will supervise enforcement students who are working.
The duties of this position requires:
The ability to work outdoors in all weather conditions
Move barricades and signs
Understands and follow verbal and written instructions
Records information accurately
Communicates effectively with the public
Reads, comprehends, retains, and implements parking regulations and guidelines.
Eye/hand coordination and manual dexterity is essential for operating a motor vehicle and two-way radio as well as entering information into ticket writers and vehicle computers.
Iowa State University Police Department employees will support the Department’s vision and mission by operating in a fair, unbiased manner, which respects the rights and dignity of all individuals. Department employees’ everyday actions are guided by the Department’s values of Respect, Integrity, Caring, Honor, Excellence and Service (RICHES) and be grounded in the highest ethical and professional standards. Department employees are expected to work in partnership with the campus and area communities to provide leadership in solving community problems, preventing crime and providing a safe environment to fulfill the mission of the University. Employees will strive for excellence in fulfilling the Department’s Mission and Vision Statements, values and goals.
Characteristic Duties and Responsibilities
• Patrols campus in order to enforce parking regulations, issues parking violations through operation of electronic tickets writers when appropriate.
• Performs minor maintenance on entry ticket dispensers, parking gate controls, and other parking equipment.
• Provides assistance to motorists through the Helpvan Program.
• Provides transport for department personnel, mail, and materials including transporting of money.
• Consults computer generated tow lists and initiates towing procedures of vehicles when necessary about determining towing eligibility.
• Hoods parking meters for reserved parking, posts signs, and places barricades to regulate and reserve parking for special situations.
• Performs special duties as assigned including screening for admissions and traffic control.
Knowledge, Skills, and Abilities
• Knowledge of and ability to operate vehicles, two-way radios, parking control equipment, and non-complex computers.
• Knowledge of occupational hazards and safety precautions of the position.
• Ability to understand and follow verbal and written instructions, to record information accurately and in legible handwriting, and to communicate effectively with the public.
• Ability to read, comprehend, retain, and implement parking regulations and guidelines.
• Ability to work in a variety of environments including high traffic public areas, low light areas, and with exposure to extreme weather conditions.
• Ability to patrol assigned areas and climb stairs.
Appointment Type:Regular
Number of Months Employed Per Year:12 Month Work Period
Time Type:Full time
Pay Grade:07
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program
Original Posting Date: April 18, 2024
Posting Close Date:May 2, 2024
Job Requisition Number:R14473
By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.
Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.
All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .
If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .
General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.