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Iowa State University Graduate Student Services Specialist in Ames, Iowa

Position Information:

Position Title:Graduate Student Services Specialist

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree

Preferred Qualifications:Experience working with data collection, analysis, and reporting.Experience that demonstrates independent coordination of multiple activities.Experience using Microsoft Office Experience with electronic record keeping.Experience with graduate student program administration.

Job Description:

The Department of Chemical & Biological Engineering (CBE) is seeking applicants for a Graduate Student Services Specialist to support the department’s graduate students, business processes, and reporting activities.

Graduate student coordination:

  • Coordinating the department’s graduate student support activities such as recruitment, admissions, onboarding and orientation, and tracking progress.

  • Coordinating, tracking, processing, and reporting graduate student funding

  • Maintaining graduate student records and providing reports.

Business services and reporting:

  • Acquiring data from various sources, maintaining a data repository, and developing various departmental reports.

  • Processing departmental student employee hires and separations and ensuring accuracy in hours worked.

  • Analyzing and organizing technical data for review by college, department, chair, faculty, etc.

Level Guidelines

  • Individual contributor position with developing professional and/or technical skills working under immediate to general supervision

  • Grasps professional-level knowledge and concepts of field while working in a progressive learning mode

  • Works on problems and issues of somewhat limited scope

  • Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained

  • Responds to inquiries and issues, escalating to manager or higher level workers as appropriate

  • May lead projects of limited scope and complexity

  • May provide guidance to students

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email or call 515-294-4800 or Toll Free: 1-877-477-7485.

Original Posting Date:April 6, 2021

Posting Close Date:April 13, 2021

Job Requisition Number:R4601

Iowa State University ( is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 30,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community ( .

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email

If you have questions about the application process please email or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found here: